Category Archives: Inmate Communication Technology

Why You Should Choose Securus Technologies for Crime Solution

Securus Technologies, a Dallas – based United States prison Technology Company, was founded in 1986. I find this company being of great aid to the nation as it has employed more than 1000 persons who now work with at least 2500 correctional facilities all over U.S. Some of the services it offers include parolee tracking, government information management and detainee communications.

Customers’ comments on their services

Securus Technologies use technology in prevention and solving crimes all over the U.S. They recently released some information by jail and prison officials revealing how they viewed their services. What I find wise is the fact that the company updates and creates new services weekly. According to the company’s CEO, (Richard Smith), these improvements are precisely made to improve the quality of crime prevention services offered to the prisons.

One customer confessed that their superb service was the reason why a particular drug dealer was arrested after they tracked all phone calls the person had made. The call had evidence about the person’s drug business and money transfer records. This was a great success; for this reason, I trust this company for any investigation task.

Through relying on their services, many correctional facilities have gained public trust due to the public safety improvement they have initiated in their area of jurisdiction. The technology-services company has worked for more than a decade with many correctional facilities in the U.S. proving their competence evidenced by their A+ accreditation.

Many facilities that fight crimes have continued to praise the company. Their useful investigative tools, e.g., the LBS software have provided them with essential reporting data that has eased their process of law enforcement

The commitment of Securus Technologies is to give credible services to all, e.g., accident management, emergency response, information management among others. I can confidently recommend any law enforcement facility to try their superb services since they are the best.

Securus Technologies Makes an Indelible Mark in Crime Detection within the Prison Industry

Securus Technologies is widely considered to be a top communications service provider in the prison system in the U.S. Founded in 1986, the Dallas-based enterprise has remarkably risen through the ranks by surpassing expectations and dominating the industry. As a testament to their excellence, the company currently serves over 2,000 correctional facilities and over one million inmates across Atlanta, Texas, Carrolton and Allen. More importantly, its recent $600 million investment in patents, technologies and acquisitions speak volumes about the company’s commitment to stellar service delivery.


As of 2016, the company had installed a modern security system aimed at controlling the entry of contraband cell phones into the prison system. Such a modern system was reinforced by the installation of a Wireless Containment Solution which further inhibits the entry of contraband cell phones. In essence, Securus had tremendously grown to the extent of 70 million phones as of July 2015.


Financial Strength


Securus Technologies has successfully managed to dominate the industry courtesy of its smart acquisition strategies. Since March 2012, the company has remarkably acquired various enterprises such as Primonics, DirectHit Systems, Telerus, Guarded Exchange and much more.


Customer Feedback On Company’s Technology to Solve Crime


Based on Securus’ stellar service delivery, the company has witnessed an influx in customer feedback ranging from prison staff, security personnel and inmates. For starters, several prison staff lauded the company’s technology for playing an integral role in the identification of corrupt staff members through search warrants.


On the other hand, the prison system successfully identified unlawful networks fueling drug trafficking and alcohol consumption in various prisons. Such arrests wouldn’t have been possible without the rapid responses generated by the phone call monitoring software.


Additionally, Securus’ technology promoted the identification of crook officers intent on harassing inmates for money and other contraband materials. Hence, swift action ensured that such officers received disciplinary action.


Exceptional Civil Services Around And Beyond

Dallas is home to Securus technologies in America. The company is profit oriented and is based in Texas. With its regional offices based in areas like Carrolton, Texas and Atlanta Georgia, the company was founded in the year 1986. Securus Technologies have a record of employing more than one thousand individuals and up to two thousand and six hundred correctional amenities in the U.S.


In the year 2016, it was reported that Securus Technologies recorded more than six hundred million dollars as an investment. The investment was said to be in machinery, rights, and procurements in three years. Securus offers viable services to its clients to ensure proper operations across all networks. The essential functioning of this company has earned trust from its customers that include private organizations as well as government institutions.


The company developed a structure that was aimed at controlling cellphones’ market. This was after a series of cases where illegal smuggling of cellphones was reported. With the operation in place, the cases of illegal cellphones smuggling reduced to zero. This and many more activities contribute to the reasons as to why Securus is preferred by many firms. The company later merged with Harris Corporation on Cell Defender technology.


Securus Technologies advanced even more in the year 2017 by developing a wireless containment solution as a technological milestone. The move was aimed at barring counterfeit cellphones from accessing mobile networks. Among large companies that provided telephone services, Secures was one of the highest ranked. The companies provided cellphone services to the convicts in the U.S prisons. In conclusion, the company has a great name around the globe. This is because of its capability to provide civil and criminal justice technological answers. As far as technology is concerned, Securus is the best company. Numerous public law administration highly depends on Securus technologies for excellent services.




Every Family Gets Their Christmas Visit With Securus

Christmas visits with Securus are incredibly important for everyone, and we have run across several different families who need services from Securus for the holiday season. Securus released their new ad online, and the video speaks of a way that families may come together during the happiest time of the year. We are accustomed to meeting together, and I wanted my dad to be a part of the festivities. This article explains how we are using Securus to fulfill our holiday wishes.


#1: Holiday Meetings Are Difficult


My dad is in prison halfway across the country, and he is in a place where he is simply detached from the rest of us. We talk to him as much as possible, but we cannot drive out there. Securus’ commercial reminds everyone they may place a video call that substitutes for a live visitation. We have shared the commercial with families we have met through the system, and I believe our friends will start their own family meetings using the service.


#2: How Do We Use It?


We use Securus just as the commercial suggests, and we watch the video while talking to my dad. He has young grandchildren over here who wish to see him, and they get excited for the calls we make. I use my phone with a small lever that props it up for each call. The kids can stare at the screen for as long as they like, and the calls go well as we can hear clearly.


#3: I Taught Several Members Of The Family To Use It


Several members of our family know how to use Securus, and we pulled out the nearest phone or tablet for our family meeting. We are continuing the tradition after the holidays, and we have created meetings with the family using the Securus video system. We have been assured all our calls are private. We prefer to keep family business to ourselves, and we are able to do so because Securus has secured their video system.


I enjoy seeing my dad on the camera at least once a week, and we are stepping up our visitations because of the holiday season. I have been more than pleased with the way Securus does their work, and they make me feel as though I have total freedom to speak to my dad. We remained connected, and we never miss out on family time.

Securus Technologies Announces the Release of the Investigator Pro™ 4.0

Securus Technologies, a top provider of criminal and civil justice solutions in technology for investigation, public safety, monitoring and corrections have announced the JLG Technologies’ release of the latest software, Investigator Pro 4.0. The software comes with a searchable voice that allows investigators can take a voice sample from a called party or inmate’s call and search for it in other telephone calls. This new software will help investigators in uncovering gang-related, potentially nefarious and high-interest activities by identifying the voice of the parties in a call. IPRO 4.0 offers a biometric sophistication on a higher level to assist investigators stop crimes before they occur.


This searchable voice feature allows investigators to follow a specific voice and not only the telephone numbers or ID/PIN. The feature allows an investigator to find out what inmates are talking to other particular parties and whether any inmates communicate to released inmates. The Investigator Pro has high-interest voice identification and group tagging resulting in powerful and sophisticated toolkits that help in nabbing criminal networks that may use the inmate telephone systems in their operations.


About Securus Technologies


Securus Technologies has its headquarters in Dallas, Texas and serves over 3,450 law enforcement, corrections and public safety agencies. The company serves inmates ranging over 1,200,000 present across North America. Securus Technologies has a commitment to connect and serve its clients through the provision of incident management, emergency response, investigation, public information, communication, biometric analysis, inmate self-service, information management and monitoring services and products that make the world safer to live on. The company is focused on ‘connecting what matters’.



The company was founded in 1986 and is currently one of the largest parolee tracking, detainee communications and government-owned information management solutions provider. It serves over 2,600 correctional facilities based in 45 states that include Canada, Mexico and the District of Columbia. Securus has four other regional offices in the area of Dallas metro and another in Atlanta, Georgia.


Taking long trips to jails can be hectic, time-consuming, and costly. Thanks to secures technology. I can now talk with my loved ones behind bars on live video.
Securus visitation enables us to visit our incarcerated family members from the comfort of our houses (Watch this Youtube video to further understand). You just schedule your video visit online in advance and wait. There are two types of secures visitation:

At-home visitation
Here we visit inmates remotely using a computer with a webcam. You are required to create an account with securus online.

Onsite video visitation
This one is similar to the traditional through the glass visitation. The Securus accessory here helps us to schedule our visitation time when it best suits us. Online video visitation helps save the time wasted on long queues.
The restructure of securus is responsible for the upgraded the user interface to the recent online technologies. It retained the robust analysis we are familiar to. With the redesign threads are now easier to use and the system as improved in performance.
The threads 3.1 upgrades the software boards to HTML 5, it also allows the integration of other securus accessories. Securus Technology is now an important investigation tool.
These threads have other features for example; it can listen to SCP calls, write critical reports, and guide real time analysis.

The securus technology is reviewed by PR Newswire‘s expert team as an excellent addition to the legal world. It aids in the investigation and a communication tool for inmates. Inmates can now be in contact with the outside world more frequently.

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Securus: Making Safety Easier Everyday

Securus is a Dallas, TX based company that focuses on providing emergency response, incident management, public information, investigation services, biometric analysis, inmate communication and information management, inmate self-service and the monitoring of these services to create a more safe world to live in. They provide services to over 3400 public and law enforcement agencies and more than 1.2 million inmates across the nation, appropriating the expanded leadership of Securus.

Securus is already successful with its wide range of services, but recently have updated their technology that has further cemented them as the number one. Their new update to THREAD 3.1 makes the user interface more user friendly by turning it into a web based interface that is much easier to use while encompassing the same detailed analysis that agencies are used to having. By accomplishing this they have eliminated redundant actions and made the navigation through the software very easy to train on. Important records are easier to access and that alone enhances system performance.

One of the biggest bonuses of the patented 3.1 update is the ease of integration between Securus products such as the inmate phone calls monitoring system, or the Secure Call Platform (SCP). This is a huge improvement with the investigators because it requires a minimum amount of training and provides the investigators much needed support to assist with obtaining vital information quickly and efficiently.

The THREAD 3.1 has also provided many other new features, like the ability to listen in on SCP calls withing the application. It also includes real-time analysis, context-sensitive reports and more detailed mapping and printing. The biggest part of the updates is that the upgrade is free. That on top of all the new key features puts Securus at the top.